![]() ![]() You might find other retail-related guides interesting, too:Ĭustomer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.Įmployees with excellent customer service skills can have a massive impact on a company’s bottom line. Looking for a complete guide on how to write a customer service resume? Check: Customer Service Resume Able to Operate and Repair Credit Card Readers How to Get Your Resume NoticedĮmphasize Your Experience: If you don’t have related customer service experience, think of ways that your past jobs have prepared you for this one.Create a resume with a perfect skills section using the Zety resume builder now.Proficient in Word, Excel, and PowerPoint Customer Service Certificate (CSC), Cornell University.UNIVERSITY OF NEW MEXICO, Albuquerque, NM Bachelor of Science in Business (3.90 GPA Emphasis: Customer Service Management), 2014Ĭertified Electronic Technician (CET) ![]() Coordinated the administration of product orders, serving customer needs, and ensuring delivery.Developed relationships with established accounts while acquiring dozens of new accounts.Helped double the client base for AlphaNet Hospitality over the course of five years.ĪDVANCED TECHNOLOGY COMPONENTS, Rye, New York CUSTOMER SERVICE SPECIALIST (November 2014 – February 2019) Managed dozens of public- and private-sector clients, supplying them with electronic components.Managed dozens of staff at these business centers across the United States.Designed and provided training to hotel staff and management on the use of Word, Excel, and PowerPoint, as well as customer service protocol. Lauderdale, FL CUSTOMER SERVICE MANAGER (February 2019 – Present) Oversaw the installation of “The Office,” a business center offered by AlphaNet Hospitality Systems, Inc. Respected Customer Service Manager with 10+ years’ experience, including five in management, accustomed to working in fast-paced environments with the ability to think and act quickly.īUSINESS CENTER CONCEPTS, INC., Ft. Lauderdale, FL 33333 (123) 456-7890 SERVICE MANAGERĬreating positive experiences for customers through proper staff management It includes a list of qualifications, work experience, and education. The following is an example of a resume for a customer service management position. Experience Maintaining an Office Budget Customer Service Manager Resume Example.Other Skills Excellent Communication and Interpersonal Skills Technology Skills Ability to Work with Several Operating Systems, Including Windows and Mac ![]() HUNTER COLLEGE, Saratoga Springs, NY Bachelor of Arts in English (3.75 GPA, Honor Roll Every Quarter Minor: Business), 2014
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